Product Quality Guarantee

At Top Tier Machines, we stand behind the quality of every product we offer because your satisfaction is our top priority. All items include a manufacturer’s warranty—feel free to contact us for detailed warranty information.

What if my product is damaged?

If your item(s) arrive with any visible signs of damage, including damage to the packaging, please make a note of it when signing for the delivery. If you suspect damage but cannot inspect the package at that time, write "suspect damage" on the delivery receipt. Should you receive a damaged product, email photos to support@toptiermachines.com, and we’ll promptly process a replacement or refund, typically within one business day.